Privacy Policy

HUON PROPERTY GROUP 

PRIVACY POLICY 

Effective Date: 10-08-2026 

Last Updated: 10-08-2026 

1. About this Privacy Policy 

Huon Property Group and its related bodies corporate, subsidiaries, project entities,  associated entities and affiliated companies (collectively, “Huon Property Group”,  “Huon”, “we”, “us” or “our”) respect your privacy and are committed to protecting  personal information entrusted to us.

This Privacy Policy explains how we collect, hold, use, disclose, store and protect  personal information and how individuals may access or correct their personal  information or make a privacy enquiry or complaint.

Where applicable, we handle personal information in accordance with the Privacy Act  1988 (Cth), including the Australian Privacy Principles (APPs), and other applicable  privacy, data protection, direct marketing and electronic communications laws.

Where we interact with individuals outside Australia, additional privacy laws may apply,  including, where applicable, the European Union General Data Protection Regulation  (GDPR), UK GDPR and relevant local privacy and data protection legislation.

Where local law provides individuals with additional or stronger rights, we will  endeavour to comply with those requirements to the extent they apply to us.

2. Who This Policy Applies To 

This Privacy Policy applies to personal information collected through or in connection  with:

• Huon Property Group websites and project websites;

• residential and commercial property developments;

• property enquiries and registrations of interest;

• display suites, sales offices and inspections;

• property purchases and proposed purchases;

• property sales campaigns;

• online enquiry forms and landing pages;

• email, telephone, SMS and other communications;

• social media platforms;

• digital advertising;

• Google advertising and related Google services;

• Meta platforms, including Facebook and Instagram; • property portals and listing websites;

• events, launches and promotional activities;

• competitions and promotions;

• customer relationship management systems;

• sales agents and authorised representatives;

• contractors, consultants, suppliers and business partners; and • any other interaction with Huon Property Group.

3. Personal Information We May Collect 

Depending on your interaction with us, we may collect information including: Identification and Contact Information

• name;

• postal or residential address;

• email address;

• telephone or mobile number;

• country or region of residence;

• preferred method of communication.

Property and Enquiry Information

• properties or developments you enquire about;

• property preferences;

• preferred location;

• property type;

• number of bedrooms;

• indicative budget or price range;

• purchasing timeframe;

• owner-occupier or investment interest;

• inspection or appointment details;

• expressions or registrations of interest;

• enquiry history;

• communications with our sales team or appointed agents.

Transaction Information

Where relevant to a property transaction, we may collect information reasonably  required to facilitate or administer the transaction, including identification and  transaction-related information.

We will only collect sensitive or government-issued identification information where  reasonably necessary and permitted by law.

Website and Technical Information

When you use our websites, advertisements or digital services, we or our service  providers may automatically collect information including:

• IP address;

• browser type;

• device type;

• operating system;

• approximate geographic location;

• pages visited;

• referral source;

• time and date of access;

• website interaction data;

• advertising identifiers;

• cookie identifiers;

• conversion and attribution information.

Marketing and Advertising Information

We may also collect information about:

• advertisements viewed or interacted with;

• campaign source;

• marketing preferences;

• email engagement;

• website conversions;

• enquiry source;

• advertising audience information; and

• interactions with our social media accounts.

4. How We Collect Personal Information 

We may collect personal information:

• directly from you;

• through our websites;

• through project or property enquiry forms;

• when you register your interest in a development;

• when you contact us by telephone, email, SMS or social media; • when you visit a sales office, display suite or property;

• when you attend an event;

• when you enter into or consider entering into a transaction with us; • through our sales representatives and appointed agents; • through property portals;

• through advertising platforms;

• from publicly available sources;

• from related Huon entities;

• from contractors, consultants and service providers;

• from referral partners where lawful; and

• through cookies, pixels, tags and similar technologies.

Where required by law, we will obtain appropriate consent before collecting or using  personal information.

5. Why We Collect and Use Personal Information 

We may collect, hold, use and disclose personal information for purposes including: • responding to enquiries;

• providing property and development information;

• arranging inspections and appointments;

• processing registrations of interest;

• communicating about properties and developments;

• administering property transactions;

• maintaining customer and prospective purchaser records; • providing customer service;

• operating our websites;

• managing our developments and business operations;

• conducting market research and analytics;

• measuring advertising performance;

• understanding website and advertising engagement;

• improving our properties, services, websites and marketing; • delivering advertising where permitted by law;

• communicating about new developments, releases, events and opportunities; • maintaining security and preventing fraud;

• complying with legal and regulatory obligations;

• managing disputes and legal claims; and

• conducting other legitimate business activities.

6. Direct Marketing 

Where permitted by law, Huon may use your information to communicate with you  about:

• current and future property developments;

• new releases;

• property opportunities;

• inspections;

• display suite openings;

• project updates;

• events;

• promotions; and

• other Huon products, services or activities that may be relevant to you.

Marketing communications may be delivered by email, SMS, telephone, online  advertising, social media or other channels.

Where required, we will obtain consent before sending electronic marketing  communications.

You may withdraw your consent or opt out of direct marketing at any time by: • using the unsubscribe facility contained in an email;

• following the opt-out instructions in an SMS;

• contacting us using the details below; or

• telling our representative that you do not wish to receive further marketing. We will process opt-out requests in accordance with applicable law.

Opting out of marketing does not prevent us from sending communications that are  reasonably necessary in connection with an existing enquiry, transaction, contract or  legal obligation.

7. Cookies, Pixels and Similar Technologies 

Our websites may use cookies, pixels, tags, software development kits and similar  technologies.

These technologies may be used to:

• operate and secure our websites;

• remember preferences;

• understand website usage;

• analyse website traffic;

• measure advertising performance;

• identify campaign sources;

• measure conversions;

• improve our digital services;

• create or use advertising audiences where permitted; and

• deliver or measure relevant advertising.

These technologies may be provided by third-party service providers, including  advertising, analytics and technology providers.

Depending on your location, you may be able to manage cookies through our consent  management platform, your browser settings or other privacy controls.

Where consent is legally required for non-essential cookies or advertising technologies,  we will seek that consent before using them.

8. Meta, Google and Digital Advertising 

Huon may advertise through third-party platforms including Meta platforms such as  Facebook and Instagram, and Google services including Google Ads and YouTube.

Subject to applicable law and platform requirements, these platforms and related  service providers may process information concerning your interaction with our  websites and advertisements for purposes including:

• advertising delivery;

• measurement;

• analytics;

• attribution;

• conversion tracking;

• campaign optimisation; and

• remarketing or audience creation where permitted.

Huon does not control the independent privacy practices of these platforms. Their  handling of personal information is also governed by their respective privacy policies  and terms.

The fact that an advertisement is displayed to an individual does not necessarily mean  that Huon knows the identity of that individual or possesses sensitive personal  information about them.

Where required by applicable law, Huon will obtain consent before activating  advertising technologies involving cookies, local storage or personal information.

9. Disclosure of Personal Information 

We may disclose personal information where reasonably necessary to: • related Huon Property Group entities;

• project-specific entities;

• authorised sales agents;

• real estate agencies;

• marketing and advertising agencies;

• website and technology providers;

• CRM providers;

• cloud hosting providers;

• IT service providers;

• analytics providers;

• advertising platforms;

• property portals;

• consultants and contractors;

• lawyers, accountants and professional advisers;

• financial institutions and transaction service providers where relevant; • government bodies and regulators where required;

• law enforcement agencies where required by law;

• parties involved in a corporate transaction, restructure or sale; and • other parties with your consent or where authorised or required by law.

We do not sell personal information merely for unrelated third-party marketing  purposes.

10. Overseas Disclosure and International Processing 

Huon operates and markets properties to audiences in Australia and internationally.

Personal information may therefore be processed, stored or disclosed outside Australia  through our service providers, technology infrastructure, advertising platforms, cloud  providers, consultants or related entities.

Countries in which information may be processed may include, depending on the  services used by Huon:

Australia, the United States, Singapore, countries within the European Economic Area,  the United Kingdom and other jurisdictions in which our service providers operate.

The countries involved may change as our service providers and technology  infrastructure change.

Where Australian privacy law applies, Huon will take reasonable steps required by law  in relation to overseas disclosures of personal information.

Where other international privacy laws apply, we will implement appropriate safeguards  where legally required.

11. Data Security 

Huon takes reasonable administrative, organisational and technical measures designed  to protect personal information against:

• misuse;

• interference;

• loss;

• unauthorised access;

• unauthorised modification; and

• unauthorised disclosure.

Measures may include access controls, secure systems, authentication measures, staff  procedures, contractual safeguards and secure service providers.

However, no electronic transmission or storage system can be guaranteed to be  completely secure.

12. Data Retention 

We retain personal information for as long as reasonably necessary for: • the purposes for which it was collected;

• maintaining business and transaction records;

• managing property enquiries;

• providing services;

• complying with legal and regulatory requirements;

• resolving disputes;

• protecting our legal interests; and

• other legitimate business purposes.

When personal information is no longer required and we are not legally required to  retain it, we will take reasonable steps to delete, destroy or de-identify it.

13. Access and Correction 

Subject to applicable law, you may request:

• access to personal information we hold about you; or

• correction of information that is inaccurate, incomplete, out of date, irrelevant or  misleading.

We may need to verify your identity before responding.

In some circumstances permitted by law, we may refuse or limit access. If so, we will  generally provide reasons where required.

14. Additional International Privacy Rights 

Depending on where you live and which laws apply, you may have additional rights  concerning your personal information, including rights to:

• access information;

• correct information;

• request deletion;

• restrict processing;

• object to certain processing;

• withdraw consent;

• request data portability;

• object to certain direct marketing;

• lodge a complaint with a relevant data protection authority; and • obtain information about certain automated processing.

These rights are subject to applicable legal limitations and exceptions. A request may be submitted using the contact details below.

15. Anonymity and Pseudonymity 

Where lawful and practicable, you may interact with us anonymously or using a  pseudonym.

However, identification may be necessary where we need to respond to a property  enquiry, arrange a transaction, verify identity, meet legal obligations or provide  particular services.

16. Third-Party Websites and Services 

Our websites may contain links to websites, property portals, social media services or  other platforms operated by third parties.

Huon is not responsible for the privacy practices, security or content of third-party  services. You should review their privacy policies before providing personal information.

17. Children 

Huon’s properties and services are not intentionally marketed for the purpose of  collecting personal information directly from children.

If we become aware that we have collected personal information from a child in  circumstances requiring parental or guardian consent and that consent has not been  obtained, we will take appropriate steps as required by applicable law.

18. Privacy Complaints 

If you believe Huon has not handled your personal information appropriately, please  contact our Privacy Officer.

We will review and respond to privacy complaints in accordance with applicable law.

If you are not satisfied with our response, you may have the right to lodge a complaint  with the Office of the Australian Information Commissioner (OAIC) or another  applicable privacy or data protection authority.

19. Changes to this Privacy Policy 

Huon may amend this Privacy Policy from time to time to reflect changes to: • our business;

• our developments;

• technology;

• advertising practices;

• service providers; or

• applicable legal requirements.

The current version will be published on our website and will state the date it was last  updated.

20. Contact Us 

For privacy enquiries, requests or complaints, please contact:

Privacy Officer

Huon Property Group

Email: [email protected]

Telephone: +61 7 3012 6397

Postal Address: Level 14, 167 Eagle Street, Brisbane QLD 4000

Where appropriate, your request may be directed to the Huon entity responsible for the  relevant property, development or interaction.

21. Your consent 

By using our site, you consent to this online privacy policy.

This policy forms part of the Agreement between You and Us. By accessing this website  and/or undertaking any particular activity, such as placing orders or submitting forms,  indicates Your understanding, agreement to and acceptance of the full policy contained  herein. Your statutory Consumer Rights are unaffected.